How to Order & Shipping
How to Order & Shipping
How to Order
Before placing your order, please review each plant's technical description to ensure the Hardiness Zone and planting conditions are suitable for your location. Prepare the proper planting site and confirm your zone works for your new trees.
Questions? We're here to help: don't hesitate to reach out!
Payment Methods
💚 E-Transfer (Preferred) - Fast, easy, and hassle-free! Simply complete your order online, and your trees are immediately reserved! e-Transfer details will be in your Order Confirmation email. This option keeps more funds local and we truly appreciate that! 🌱
💡 TIP! To see the e-transfer option, use the regular checkout (not Shop Pay, Apple Pay, or Google Pay).
Other Options:
Credit cards (Visa & Mastercard), Shop Pay, Apple Pay, and Google Pay. All payments are secure and encrypted.
Shipping Pricing
Shipping costs are calculated at checkout, and we use Canada Post to deliver your trees safely across the country. We take great care in packing each order, ensuring it's secure and fully insured. This level of attention allows us to provide reliable service, though it means we do not offer free shipping, we prioritize quality over cutting corners!
We now offer Expedited Parcels & Xpresspost
Please consider picking Xpresspost for orders going to more distant places (from us in Central Alberta) like the maritimes, rural Quebec and rural Ontario. Prairie Provinces, BC and bigger centres will be fine with Expedited Parcels.
Pricing averages (Expedited Parcels)
AB - SK - BC between $30.00 - $45.00
MB between 45.00 and $55.00
ON - QC - Yukon - NWT - Maritimes between $55.00 and $65.00
Please note that these prices are averages and may vary depending on Canada Post’s current rates. We strive to keep our shipping costs low and highly competitive within the nursery industry, regardless of your package size.
Shipping Information
Once you’ve purchased your desired cultivars, you will receive a confirmation email. Please ensure you receive this email, if it ends up in your junk mailbox, add us to your contact list to avoid missing future updates.
In late April, we will email you to arrange the most suitable shipping date for your climate, with shipping windows ranging from the end of April to the end of May. Your trees should arrive within one to seven business days:
Expedited Parcels averages:
AB - SK - BC orders are received in 2 to 4 business days.
MB around 3 to 5 business days.
Eastern Canada - Yukon - NWT between 5 to 7 business days.
* For faster shipping Xpresspost is an option you can pick at check-out.
Please note that while unexpected shipping delays can occasionally occur, these are very rare. Please rest assured, we pack your plants with expert care to handle extended travel times, and our trees have successfully endured transit delays of over 10 days while remaining healthy in transit. We help every step of the way.
You will receive an email notification with a tracking number once your order has been packed and a shipping label has been created. Orders are packed several days prior to their scheduled shipping date and carefully stored in our cooling facility until shipment. Tracking updates may take additional time to appear once Canada Post accepts the parcel on your chosen shipment date.
Customers are responsible for monitoring tracking information and collecting packages promptly upon delivery or pickup notice. These are live trees and should be unpacked and planted as soon as possible upon arrival.
You will receive an email notification with a tracking number on your selected shipping date, allowing you to track your package for prompt pickup at your PO Box or doorstep. Please be sure to follow our planting guide and review our warranty. If you do not receive your tracking email, please check your junk or spam folder and contact us promptly to confirm your email address on file.
Local Pick-Ups
Dear local friends, we're happy to offer pick-up! Simply select "Local Pick-up" at checkout, and we'll provide specific dates, times, and location details for early May. Please note that due to the busy season, we're unable to offer nursery tours at this time.
🌿 Kindly note, we are located in Two Hills County, Alberta - not Three Hills - and are about a 4,5 hour drive from Calgary; a 1,5 hour drive from Edmonton or Lloydminster.
Shipping to BC
Yes, you can order directly from our website! We’ve created a dedicated Plants We Can Ship to BC collection featuring the trees, shrubs and fruiting plants that we are able to ship to British Columbia.
Because of strict CFIA plant health regulations, some plants cannot be shipped to BC, including certain fruit trees such as apples, pears, plums and cherries. These plants will not be available to add to your cart when ordering from BC.
The easiest way to shop: head to our Plants We Can Ship to BC collection and browse the plants available for your province.
If you have any questions or are unsure whether we can ship a particular plant to you, email us. We’re happy to help!
Sorry, but we do not ship to the USA.